Effective Date: 19 June 2025
Welcome to sweetheat.fun, the official website for Sweet Heat, owned and operated by Peppered Palette Ltd. We care about your privacy and are committed to protecting your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you visit our site, sign up to our mailing list, or contact us.
1. Who We Are
Peppered Palette Ltd
White Cross Business Park
Storey House
Lancaster LA1 4XQ
United Kingdom
Email: getzesty@sweetheat.fun
We are the data controller for the personal information you share with us through this website.
2. What Personal Data We Collect
We may collect and process the following information:
Email address – when you subscribe to our newsletter or enter a giveaway.
Name and location details (optional) – such as first name, last name, town/city, or region.
Contact history – such as messages or queries sent via email.
Website usage data – such as pages visited and interaction with our forms (via cookies or analytics tools).
We do not collect sensitive personal data.
3. How We Use Your Information
We use your personal data to:
Send you marketing emails, updates, and launch announcements
Notify you about giveaways, promotions, or new product drops
Respond to enquiries or support requests
Monitor and improve our website experience
We will only send marketing emails if you have actively opted in, and you can unsubscribe at any time by clicking the link in any of our emails.
4. Legal Basis for Processing
Under UK GDPR, the lawful bases we rely on include:
Consent – when you sign up for marketing communications
Legitimate interests – such as improving our website or replying to messages
Contract – if we need to provide a product or service you’ve requested
5. How We Store and Protect Your Data
We store your data securely on trusted platforms such as our email marketing provider (e.g. MailerLite, Mailchimp, etc.). Access is limited to authorised team members, and we take steps to protect your data from loss, misuse, or unauthorised access.
We retain your personal data for as long as necessary for the purposes listed above, or until you withdraw consent.
6. Sharing Your Information
We do not sell or rent your data to third parties.
We may share your data with trusted third-party service providers (e.g. email marketing or web analytics platforms) who help us deliver our services, but only where necessary and under strict confidentiality agreements.
7. Your Rights Under UK Data Protection Law
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (the “right to be forgotten”)
Object to or restrict processing
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated
To exercise any of your rights, email us at getzesty@sweetheat.fun.
8. Cookies & Analytics
We use cookies to understand how visitors use our site and improve your experience. Cookies are small text files stored on your device.
By using this site, you agree to our use of cookies unless you disable them in your browser settings. You can read more about this in our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with an updated “Effective Date” above. If we make significant changes, we’ll notify you via the website or email.
Questions?
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: getzesty@sweetheat.fun
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